Subscriptions Report

The WP SmartPay Pro Subscriptions report gives you a high-level view of your recurring revenue business: how many active subscriptions you have, your Monthly Recurring Revenue estimate, and how subscriptions have trended over the selected period.

Opening the Subscriptions Report

  1. Go to SmartPay → Reports.
  2. Click the Subscriptions tab.
Screenshot of WP SmartPay Reports Subscriptions tab showing active count, MRR, and subscription lifecycle breakdown
The Subscriptions report with Active count, MRR, and period filtering.

Key Metrics

  • Active Subscriptions — Number of subscriptions currently in Active status. This is the count of paying customers on recurring plans at this moment.
  • Trialling — Subscriptions in a free trial. These will convert to Active (or cancel) when the trial ends.
  • Cancelled — Subscriptions cancelled during the selected period.
  • Expired — Subscriptions that completed their maximum billing cycles during the period.

Monthly Recurring Revenue (MRR)

The MRR figure is an estimate calculated from active subscriptions:

  • Monthly subscriptions: amount × 1
  • Annual subscriptions: amount ÷ 12
  • Weekly subscriptions: amount × 4.33 (average weeks per month)

MRR gives you a normalised view of recurring revenue regardless of the billing frequency mix. It is useful for tracking growth month-over-month.

Period Filtering

The date range selector affects subscription metrics differently from the revenue report:

  • The Active, Trialling, Cancelled, and Expired counts show subscriptions in that state as of the end of the selected period.
  • MRR reflects the subscription mix at the end of the period.

Set the date range to "This Month" to see your current state. Compare month-over-month by switching ranges manually.